Shipping Policy

Processing Time + Shipping Time = Total Delivery Time

Orders are processed within 1–3 business days, Monday through Friday. Orders placed before 5:00 PM Eastern Time (New York) are generally processed the same business day. Please note that every order requires a short processing period before it ships.

Once your order has been processed, shipping typically takes 4–7 business days. This means you can generally expect your order to arrive within 5–10 business days from the date your order is placed.

Please note that delivery times are estimates and may vary depending on your location and circumstances beyond our control.

Shipping Delays

During periods of unexpectedly high demand or other unforeseen circumstances, deliveries may take longer than usual. We do our best to process and ship orders as quickly as possible and appreciate your patience if a delay occurs.

Shipping Carriers

We work with trusted shipping carriers, including UPS, FedEx, DHL, and other shipping partners.

The carrier used for your order may vary depending on your delivery location and shipping route. We aim to select the most suitable shipping option by balancing cost, reliable delivery, and environmental impact.

Shipping Costs

Any applicable shipping costs will be displayed at checkout before you complete your purchase. If your order qualifies for free shipping, this will be shown at checkout.

Order Tracking

Every order includes tracking information. Once your order has shipped, you’ll receive an email with a tracking link so you can follow your package and check the latest delivery updates.

Please allow some time for tracking information to become available after your order ships.

Customer Support

Have questions about your shipment or need help with your order? Our customer support team is here to help.

Email us at info@cuddery.com, and we’ll do our best to assist you as soon as possible.